To place an order simply add the style and quantity you wish to purchase and click 'add to cart'. Once you've completed your shopping click the 'checkout' button to process your payment. All orders are dispatched within 3 -10 business days from payment being received (we strive to get your order to you as quickly as possible). Should you need your order quickly please contact us and we'll try our best to accommodate.
Can I customise my order ?
Please contact us should you like us to custom create something special for you. Customer satisfaction is very important to us. Please feel free to contact us via email or on facebook should you have any questions/concerns.
How can I pay for my order ?
You may pay by your credit your debit card. We accept MasterCard, Visa, Amex and Diners Club. Should you wish to pay via Paypal or Bank Deposit, please contact us before ordering and we will provide you with the bank details.
When will I receive my order ?
All our products are dispatched from NSW. Please allow 3-10 days for you items to be delivered. Should you need your order quickly please contact us. We offer Parcel Post or Express Post. Express Post will be prioritised and dispatched within 1 business day from the day payment being received. You always receive an email notification when your order has been shipped. You can also track your parcel ( tracking number is attached for your reference ). Please ensure your shipping address is correct. We are not responsible for change of address or orders delayed/lost in the mail.
Can I return my order if I simply change my mind ?
Please choose carefully. As mostly our products are personalised and made only for you we do not offer refunds if you simply change your mind or make a wrong decision. A refund will be issued only for incorrect or faulty items. The replacement or refund of a product will only be issued once it has been returned to Inspired by Jacob.
Is your product safe ?
All of the products we use are non-toxic and are free from harmful chemicals such as 100% food grade silicone,Phthalates, Free of BPA, PVC, Lead, Latex & Cadmium. Our silicone beads have been tested and certified to ensure they comply with Australian Safety Standards AU/NZS ISO 8124.3:2012. They will not absorb odour or support the growth of mould or bacteria. Our wooden beads are totally handmade, untreated, free from chemicals and are not varnished or coated. Wood products are smooth, and ready to use making them perfectly safe for your little one to munch on. To clean: All our silicone products can be washed in warm soapy water and hung out to dry. Wooden products can be wiped with a damp cloth. Wooden products are untreated so if you wish to treat them you can rub them with a natural oil such as coconut oil.
How to apply label ?
Each decal will arrive as three layers of material. The top layer is clear transfer tape, which is used to apply the decal. The second layer is the vinyl film, which is the decal ( label ) itself. The bottom layer is the backing paper.
STEP 1 Make sure the surface where you are applying your label is clean, dry and dust, oil, and dirt free.
STEP 2 Lay your label flat by clear transfer tape down and firmly wipe credit card across. This make sure the transfer tape properly adheres to the decal ( label ).
STEP 3 Leave your label flat by clean transfer tape down and carefully peel the backing from the decal ( label ) at a very sharp angle.
STEP 4 Align the decal and press it onto the desired surface. Firmly run a credit card across the clear transfer tape to make sure the decal adheres to the surface.
STEP 5 Slowly peel the clear transfer tape from the top of the decal. If any part of the decal starts to come up with the tape, run over that part of the decal with a credit card and try to peel the tape again.
We are not responsible for any errors while applying the vinyl. Please very patient and take your time applying your label. If you are unsure how to apply your decal please feel free to contact us for further instructions. Vinyl is waterproof if has been applied properly after 24 hours from applying.
How to remove label ?
A razor blade or scraper may be used to remove decals from glass, such as mirrors, car windows, and storefront windows. Do not use a blade or scraping tool on any surface that could be scratched or damaged. For removing decals from the surface of electronic devices, use your fingernail to peel up the edges of the decal, being careful not to scratch the surface.
We Would Love to Have You Visit Us Soon Again !
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